If you wish to exchange an item for a new size, color og just a different item, please ship back the item within 30 days of reception of your order.
Please follow this guide
- All return orders will be refunded to the payment method used on purchase. If you would like to exchange for another product, size or color, please place the new order online now. You can also wait until we have refunded your return order. Please remember to add the return form in the package.
- You must ship back your return order within 14 days of reception. Once we received your return order, we will make a refund to the payment method used on purchase, for the items received within a few days. Please remember to add this paper in the box.
- You have to return the items at your own cost. Return it anyway you like to:
DK-2200 Copenhagen N
We process all return orders within 5 days of reception.
If you only return part of the original order, we will not refund the shipping costs.
If you return the whole order, we will refund you the shipping cost for the cheapest shipping method available at the time of the purchase.
If you have not heard from us within the 5 days of reception of your return order, please check your unwanted / spam folder in your mail account and contact us on email@example.com if you’re still missing the confirmation for reception.
If you would like to drop of the parcel your self, visit beAwear at Nørrebrogade 5, 2200 Copenhagen N, Denmark. It is open Monday-Friday 10am-6pm, Saturday 10am-5pm and Sunday 12-5pm. Note: You will not receive a receipt at the time of delivery, but will receive an email within 1-3 business days and can not be exchanged directly or refunded in cash.